Since ADT has a few million ADT Pulse customers currently, ADT Pulse will not go away, but new customers going forward will eventually not have ADT Pulse as an option anymore.
The new ADT Command platform with have one system and one app to simplify and improve the customer experience and support from ADT. The ADT Pulse platform has several compatible alarm systems which are mainly the Safewatch Pro 3000/Vista 20P, Quick Connect/Lynx Plus, Lynx Touch, Impassa, and TSSC System. Around early February ADT started installing the new system instead of ADT Pulse.ĪDT has been using ADT Pulse as its platform for the last 6 or more years. At CES 2019, ADT announced its new security system platform called ADT Command.
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